Featured Books & Articles Contextual Design 2nd Edition Contextual Design is used by companies and universities worldwide. This new book, Contextual Design 2nd Edition: Design for Life is completely rewritten, covering how we’ve changed Contextual Design, including new techniques for the Cool Concepts and designing for mobile and service platform. Notably it expands descriptions on team formation and principles of working together well. Article in “Networking Computing” Women in Tech: Keys to Retention Women in Tech: Intervention Ideas from CHI 2016 Conference If We’re a Team, Why Don’t We Act Like One? Featured Blog Entries Creating Dynamic, Valuing Teams by Karen Holtzblatt | June 21, 2019 | Blog | 0 Comments Read More Jerk Behavior by Derek Hoiem | November 15, 2018 | Blog, Ops | 0 Comments Read More Managing Interpersonal Dynamics in Teams: What is Rude? by Karen Holtzblatt | November 12, 2017 | Blog | 0 Comments Read More What If I Had James Damore of Google on a Team? by Karen Holtzblatt | October 9, 2017 | Blog | 0 Comments This blog is her answer, including techniques she’s employed successfully in the past. Read More Men: Use Your Gender Norms for Good by Karen Holtzblatt | June 4, 2017 | Blog | 0 Comments Read More International Women’s Day: Call to Action by Karen Holtzblatt | March 25, 2017 | Blog | 0 Comments Read More The Women in Tech Project by Karen Holtzblatt | November 2, 2016 | Blog | 0 Comments Read More Creating Dynamic, Valuing Teams by Karen Holtzblatt | November 1, 2016 | Blog | 0 Comments Read More Featured Videos Design Critiques Design critiques are central to maker professions. However, 80% of women lose self esteem when criticized. Learn what our research shows about how to do team design critiques while also including everyone and making them feel valued in the process. The Team Onboarding Checklist Key success factors for onboarding new employees! The Valuing and Jerk Project Helping women thrive on tech teams. Learn what to do, and how not to be a jerk! View Karen’s Keynote and PanelCloud Foundry Summit Watch Karen introduce the Women in Tech project, followed by a panel discussing the Action Framework and interventions. Women in Tech Presentation: Overview and Team Techniques In this recording of a YouTube Live Event, Karen covered the latest from the Women in High Tech Retention (WIT-R) Project. She introduced the key retention factors, and then shared some of the interventions, along with some exercises you can try out. Watch Karen’s CHI Story: A Personal Journey in High Tech In “One Woman’s Journey in High Tech: Passion and Partnership” Karen shares her personal journey and the role of Guides, Partners, Coaches, and Supporters throughout the arc of her life. Emerging Research Report: Retention and Women in High Tech Thirty-something years after the computer revolution, many are asking, “Why are women leaving tech careers?” We’re applying our Contextual Inquiry techniques to gather deep ethnographic data from real design teams at actual companies to capture the workplace dynamics. Finding the Themes in Qualitative Data: The Affinity Diagram The Affinity Diagram is a key tool in organizing qualitative data to see the patterns and themes of the people you interviewed. Often people ask how did we find the dimensions of the @Work Experience Framework. The answer is build an affinity!